Refund /Cancellation Policy


If your cruise ship is rescheduled to Roatan a day sooner or later, please note that your tour is not cancelled – it is automatically transferred to your new arrival date. Although we are usually aware of these changes, notification on your part of any schedule changes your ship may make regarding Roatan is always appreciated and ensures your day on Roatan will not be lost.

Your deposit is refunded in full to you if your ship does not sail, does not dock at the Roatan Island Cruise Ship Port due to inclement weather or ocean conditions, or if you have to cancel your tour/reservation for any reason. Notification of cancellation must be made via email, or phone call before your ship arrives at the Roatan Island Cruise Ship Port.

Please make notification to the numbers below:
Theris Dixon 504-9849-9411
Enry (Theris husband’s cell) 504-9667-0129
If calling from North America, please dial 011 first. Check your long distance provider for international rates to Roatan.
Email:
enrysinroatan@yahoo.com

Roatan Reef Tours, Fishing and Snorkeling Tours

Mobile: (504) 9667 0129 Office: (504) 9849 9411 Or fill out our form below and we will get back to you shortly!

Looking for local transport, zipline or island tours, contact Theris at:  www.therisroatantours.com

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